KADIN Sulawesi Selatan
bekerjasama dengan PEP Project KANADA akan mengadakan
Lokakarya Manajemen Kualitas dan ISO Internasional. Pemateri
dalam Lokakarya ini adalah
Mr. Robert G. (Bob) White MBA, B.A.Sc., P.Eng.
Lokakarya ini akan berlangsung di
Ujung Pandang pada tanggal 25 dan 26 November 1999
Disiapkan tenaga Penterjemah.
Peserta dibatasi, Daftarkan
segera diri Anda di :
Sekretariat KADIN Sulawesi
Selatan
Jl. Jend. Ahmad Yani 23 Ujung Pandang
Telp. (0411) 321704 Fax. (0411) 326553
E-Mail : kadinss@indosat.net.id
KERANGKA
MATERI LOKARYA
1. Welcome and Introduction
Presentation : Workshop
objective and process
Exercise : What are your expectations for the workshop
2. Your Vision of Excellence :
Achieving Sustainable Competitive Advantage
Presentation : Sustainable
development and Total Quality Management ISO
and the Continous Improvement Roadmap : Journey Toward
Excellence
Exercise : What must you do to achieve sustainable
competitive advantage
3. Your reality : The Gap between
Your Vision and Your Reality
Presentation : Identifying
the Principles and elements of an excellent quality
and environmental management system
Exercise : Benchmarking your
organizations management system against the best in the
world
4. Action to Close the Gap
4.1. A Processor Continous
Improvement
Presentation : Defining the
process
Identifyng sources of oppurtunities
The continous improvement loop
Milestones on the journey
Measuring the impact on performance
ISO 9000 : 2000
Exercises : Identifying
oppurtunities for improving the satisfaction of your
customers
4.2. ISO 9000 and ISO 140000 EMS
Presentation : ISO 14000 and
environmental impacts
Driving force for ISO 14000 EMS
Identifying environment impacts
Exercises : Identifying the
aspects of your activities, products and processes that
have environmenttal impacts
4.3. ISO 9000 and Health and
Safety Management System
Presentation : H & S
Management System and impact on employees
Emerging Health and Safety initiatives worldwide
Identifying your H & S impacts
Exercise : Identifying the
aspects of your activities, products and processes that
have impacts on the health and safety of your employees
5.0. Implementing Your Process
for Continous Improvement
Presentation : Defining the
implementation process
Continous improvement loop
The implementation plan
The Benchmark Assessment and Gap analysis
Monitoring and measuring progress
Exercise : Getting a
commitment to implement
6.0. Conclusion
Presentation : Summary of
what we have leamed in the workshop
integreted management system
Exercise : A Process for
Continous Improvement : "What, Why, and How"
